PanaRan Clinic & Maternity

Challenge:
PanaRan Clinic & Maternity faced challenges with meeting regulatory requirements while improving patient care. Struggling to align with evolving healthcare standards, the clinic also needed a more patient-centric approach to enhance satisfaction and retention.

Solution:
Lomay Consulting provided comprehensive regulatory advisory services, guiding the clinic through compliance processes. Simultaneously, we developed a patient-centric service model that focused on personalized care, streamlined operations, and enhanced communication between staff and patients. Training sessions were conducted to equip staff with the skills needed for seamless implementation.

Outcome:
PanaRan Clinic achieved full compliance with healthcare regulations and significantly improved patient satisfaction. The new service model resulted in a 20% increase in patient retention and a stronger reputation for quality care. These improvements positioned the clinic as a trusted provider in the community, paving the way for sustainable growth.